Terms and Conditions for ZOOMOO - StarHub Safari Contest


1.     This contest commences on 3 September 2016 to 24 September 2016, both dates inclusive ("Contest Period").

2.     Participants must be a StarHub customer with active StarHub services during the Contest Period and subscribed to StarHub Kids Basic HD Pack, and not have any outstanding bills with StarHub during the Contest Period and at the time of the draw.

3.     Employees of StarHub, their immediate families, as well as commercial customers and bulk subscription customers, are not eligible to participate in this Contest.

4.     Contest is only open to children (or parents with children) aged 3 to 8 years of age


Contest Mechanics

5.     Participants will have to do the following during the Contest Period: Participants must answer 2 questions on the ZOOMOO contest page to redeem one (1) chance in the Contest. Each Participant may submit multiple entries in the Contest. The more they redeem, the better their chances of winning. The Participant's answer to the contest will be deemed as full compliance and agreement to the Terms and Conditions of ZOOMOO.

6.     At the end of the Contest Period, Winners will be picked from the eligible participants through a Lucky Draw ("Winners").



7.     1 lucky Winner will win an all-paid expense trip for 4 (2 adults and 2 children) to the Lost World of Tambun (Sunway), No.1 Persiaran Lagun Sunway 1, Sunway City Ipoh, 31150 Ipoh, Perak Darul Ridzuan, Malaysia.

8.     Each prize includes:-
(a)    Round trip flight on any ZOOMOO assigned airline from 1 November 2016 to 1 May 2017;
(b)    Hotel accommodation assigned by ZOOMOO for a two (2) night stay; and
(c)    Two (2) adults tickets and two (2) children tickets to the Lost World of Tambun (Sunway).



9.     Winners will be notified via phone/email by 3 October 2016. The Prizes must be redeemed in accordance with the notification from ZOOMOO.

10.  If a Winner fails to collect the Prize by the deadline specified by ZOOMOO, the Winner shall be deemed to have forfeited the Prize, and no further correspondence will be entertained under any circumstances.

11.  Each Winner shall also be required to sign an acknowledgement and release form in respect of his or her use of the Prize, as a condition to his or her receipt of the Prize.


Personal Data

12.  ZOOMOO will need to collect and use participants' personal data, as well as disclose their personal data to ZOOMOO's partners, to facilitate their participation in the Contest. Such personal data may include without limitation a participant's name, telephone number, email address, personal identification or passport number, as well as his picture, photographs or likeness.

13.  ZOOMOO and its partners reserve the right to use the names, pictures, photographs or likeness of any participant or Winner in its marketing, publicity or promotional materials at ZOOMOO's sole discretion without notice to the participant or Winner, or require any participant or Winner to appear in any form of marketing, publicity or promotional activities. ZOOMOO may also use your personal data to conduct analysis on your use of our products and services so as to help us improve, review, develop and efficiently manage the products and services offered to you.

14.  By participating in this Contest, you consent to ZOOMOO's and its partners' collection, use and disclosure of your personal data for the purposes and in the manner described above.



15.  The 4 members of the Winner’s family must travel at the same time. Travel is also subject to the successful application of the necessary entry visa, and subject to seat availability. Travel blackout dates apply at all times.

16.  The Winner and his or her travelling companions will be given USD$70 a day for three (3) days to cover travelling expenses, including but not limited to, expenditures, meals, drinks, transfers, laundry charges, activities, incidentals, taxes (including airport taxes and departure taxes), energy surcharges, gratuities, services charges, travel insurance and any and all other ancillary costs.

17.  The Winner acknowledges and agrees that ZOOMOO makes no warranty whatsoever as to the Prizes, including without limitation the availability, destinations, times, quality, fitness for purpose or the value of the flights, transport, goody bags or other gifts.

18.  ZOOMOO shall not be deemed to be the seller or transferor of the Prizes. The Prize shall be subject to such other terms and conditions as may be imposed by the relevant sponsors, merchants and/or suppliers of the Prize (“Prize Terms”). The Winner agrees to be bound by such Prize Terms.

19.  The Prizes, or any part thereof, shall not be transferable, exchangeable, redeemable or substituted for cash or other benefits.


20.  ZOOMOO's decisions on the Contest and the Winners shall be final and no correspondence will be entertained under any circumstances. In the event of a dispute, any individual’s entitlement to participate in the Contest and any participant’s entitlement to the Prizes shall be subject to the sole discretion and final determination of ZOOMOO.

21.  ZOOMOO is not responsible to any Winner for the redemption of the Prizes. ZOOMOO shall not be liable to any Winner for damages, losses, costs or expenses, lost profits, revenue, business or anticipated savings suffered or incurred by any Winner arising out of or in connection with the redemption of any Prize.

22.  ZOOMOO reserves the right to amend these terms and conditions at any time and without notice. Participation in this Contest will constitute acceptance of these terms and conditions and any amendments thereof.

23.  These terms and conditions shall be governed by the laws of Singapore and parties agree to be bound by the exclusive jurisdiction of the courts of Singapore.